SAJIDA believes that everyone has the right to be protected from all forms of harm, abuse, neglect, and exploitation, regardless of their age, gender identity, disability, sexual orientation, or ethnic origin. SAJIDA do not tolerate abuse and exploitation by staff or associated personnel.

In order to address complaints of such nature, SAJIDA has adopted “Safeguarding” policies and has established a complaint mechanism. In 2017 SAJIDA formed a twelve (12) member ‘Safeguarding Committee’ (previously known as the Sexual Harassment Elimination Committee) comprising internal members and external members, who are gender, HR, and legal experts to deal with the complaints of Safeguarding violations. An additional five-member team is assigned to raise awareness among the employees and also investigate all safeguarding-related complaints. Safeguarding orientation for all staff is conducted regularly. Anyone associated with SAJIDA can report any safeguarding violation through email, by post/courier service, complaint boxes, and a helpline number.